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Shipping Info

NZ SHIPPING - Free on all website orders over $99.90

PLEASE NOTE: Closed Mondays - all orders placed over the weekend will be shipped on Tuesday

All New Zealand orders are sent by NZ Post OR by PBT couriers.

Orders for items in stock usually ship within 1-2 business days. Please allow 2-3 days for parcels to reach their destination, delivery times sometimes vary.

  • For orders containing any out of stock items, we will notify you via email or phone to discuss your order and let you know approximate delivery times.
  • For items that need to be ordered in (this will be noted on the actual product page), please allow approximately an extra 14-21 days for delivery.

Once products have been dispatched we cannot be held liable for the delays caused by the postal service or couriers.

 

INTERNATIONAL SHIPPING

International orders will be shipped by NZ Post International Air Services. Approximate delivery time 5-10 working days however please allow extra time for delivery during Covid 19 conditions

On the rare occasion, where the international shipping amount charged on your order is much more than actual cost of shipping, mainly due to a very heavy or oversized item, we will get in touch with the actual amount to confirm you are happy to pay the extra cost.  If not, your original payment will be refunded.

Once products have been dispatched we cannot be held liable for the delays caused by the postal service or couriers.

 

If you have questions about shipping, you can contact us or by telephone at +64 3 548 0903